Little Eagle Web – Video & Jingle Production Services
Last Updated: 2-16-26
Welcome to Little Eagle Web (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Agreement”) govern the purchase and use of our instant-buy digital creative services, including but not limited to:
- Complete Jingle Production + Brand Video Packages
- 30-Second and 60-Second Video Packages
- AI Explainer Videos
- Custom Commercial Productions
- Related Digital Creative Services
By purchasing any service through our website, you (“Client,” “you,” or “your”) agree to be legally bound by this Agreement.
1. Binding Agreement
By checking the required Terms & Conditions box at checkout and completing your purchase, you enter into a legally binding service agreement with Little Eagle Web.
Electronic acceptance constitutes the same legal effect as a physical signature.
2. Scope of Services
Each product page outlines:
- Deliverable length (e.g., 30 seconds / 60 seconds)
- Included components (music, video, captions if selected, voiceover, etc.)
- Number of included revisions (typically two (2))
- Estimated production timeline
Only the services explicitly listed on the purchased product page are included.
Any additional work requested outside the defined scope will require a separate agreement or additional fee.
3. Production Timeline
Production begins once:
- Payment is received in full, AND
- Client submits all required materials (logos, brand info, scripts, media, etc.)
Standard delivery timeframes are estimates and may vary depending on complexity and responsiveness.
Delays caused by the Client (late submissions, incomplete materials, slow revision feedback) extend delivery timelines accordingly.
4. Revisions Policy
Each package includes the number of revisions stated on the product page (typically two (2)).
A revision is defined as minor edits to:
- Wording
- Visual adjustments
- Timing changes
- Music level adjustments
- Caption preferences
Major changes (such as complete script rewrites, structural changes, brand repositioning, or concept overhauls) are not considered revisions and may require additional fees.
Unused revisions do not carry forward.
5. Payment Terms
All instant-buy purchases require full payment at checkout.
Production will not begin until payment clears.
All prices are listed in USD unless otherwise specified.
6. No Refund Policy
Due to the custom digital nature of our services:
All purchases are non-refundable once production has begun.
Because creative production time, labor, and intellectual effort are invested immediately after purchase, no refunds, chargebacks, or payment reversals are permitted after project initiation.
If a Client submits materials or project information, production is considered to have begun.
7. Chargebacks and Payment Disputes
By purchasing our services, you agree not to initiate chargebacks or payment disputes after work has commenced.
In the event of a dispute:
- Proof of electronic acceptance
- IP logs
- Timestamped agreement records
- Communication history
- Submitted materials
may be used to defend against chargebacks.
Unauthorized chargebacks may result in collections action and recovery of associated fees.
8. Client Responsibilities
Client agrees to:
- Provide accurate project details
- Submit necessary materials promptly
- Review drafts within a reasonable timeframe
- Provide consolidated revision feedback
Failure to provide required information within 30 days may result in project closure without refund.
9. Intellectual Property & Usage Rights
Upon full payment and final approval:
- Client receives rights to use the final delivered product for marketing and promotional purposes.
- Little Eagle Web retains the right to display completed work in portfolios, case studies, advertising, and social media unless otherwise agreed in writing.
Raw project files are not included unless explicitly stated.
10. Creative Discretion
Creative services involve artistic interpretation.
While we strive to meet Client expectations, final creative direction remains within reasonable professional discretion.
11. Limitation of Liability
Little Eagle Web shall not be liable for:
- Indirect or consequential damages
- Loss of revenue or profits
- Platform rejections (e.g., YouTube, Facebook ads, etc.)
- Third-party usage issues
Maximum liability shall not exceed the total amount paid for the service.
12. Third-Party Platforms
Client is responsible for ensuring compliance with advertising platform policies and local regulations.
We are not responsible for platform content moderation decisions.
13. Cancellation Policy
If a Client requests cancellation before submitting project materials and before production begins, cancellation may be reviewed at Company discretion.
Once materials are submitted, cancellation is not permitted.
14. Governing Law
This Agreement shall be governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts located in New York.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
Purchases are governed by the Terms in effect at time of checkout.
16. Contact Information
Little Eagle Web
Phone: (845) 213-6711
Website: https://littleeagleweb.com